Floor + Table
- Bulbs + Tubes
- Shop By
What Payment Options Do You Accept?
We accept all major credit card cards including American Express, Visa, MasterCard and Discover.
We also accept PayPal.
Do You Charge Sales Tax?
One of the best things about buying through It’s Thyme is that we do not have to charge U.S. State sales tax, with one exception: orders shipping to California will be subject to the relevant sales tax.
What Is Your Cancellation Policy?
Orders cannot be cancelled once they have been processed.
Where Is My Order?
We do not ship internationally at this time.
What If I Live In Alaska, Hawaii, Puerto Rico, or the U.S. Virgin Islands?
For these locations, additional shipping fees may apply. Our Customer Service team will confirm any such fees 24-48 hours after your order is placed, and will not finalize your order until you accept the final terms.
Will You Ship To My PO Box?
Unfortunately, we cannot ship to PO Boxes or Military APOs.
What If I Need To Ship To Multiple Addresses?
Please contact our Customer Service team and they will assist you with your specific needs.
RETURNS AND DAMAGES
What Is Your Return Policy?
We accept returns on a vast majority of our products (in new condition and original packaging) within 15 days of receipt, unless otherwise noted on the product page. Click here to see our full return policy.
How Much Time Do I Have to Inspect My Package For Damage?